Chosen Solution
Stop working after sometime
Reach out to tozo.The same thing happened to me! I reached out to them and they sent a replacement Pair, http://www.tozostore.com
The two earbuds have to reset at the same time. (With press for 5 seconds to turn off earbuds, release the hand, then press both earbud`s button at the same time and hold for 15 Seconds until purple light flash twice, reset done.) Regards, Will