Chosen Solution
printer error even though I cleared paper jam
U more than likely still have paper jammed where u can’t see it. Have u lifted the main lid as well looking into the machines mechanics? There is a wheel that feeds the paper through machine . Spin a few rotations and see if more paper appears or comes out.
Hello Henry, It may because of cleaning process, if it is not done properly, printer show paper jam error again and again. So please follow these mentioned steps below : http://www.hptechsupportnumbers.com/blog… or dial 1-800-620-8060 (Toll-Free) number I hope you not going to face it again. Thanks, John
if still having trouble try here. this is where you can download a service manual for the 810, 835, 837 models of this printer https://www.manualslib.com/download/1252… and look at the troubleshooting section of the manual. under paper jams.