Chosen Solution
/Users/yeya/Desktop/Screen Shot 2017-12-07 at 8.28.12 am.png Hi everyone, I did the last ISO sierra update yesterday and found out that some icons in the bottom Dock have turned to a generic square looking icon. The icons that I am missing are Apple Store, Messages, Photos, Mail and Notes. At first I was also missing Finder, Siri, Launchpad and System preferences but they reappeared after I re-started the laptop. Any ideas on how to solve this problem? thanks in advance Update (12/06/2017)
this is what the Dock looks like. thanks Pd: Im not sure if the image is going to load correctly in this message.
Try zapping the PRAM. Restart holding down the P,R, Command, Options keys and hold them until the machines tones three times.
Hi, I found a solution in another forum:
- start your Mac in “safe mode”, i. e. press the “shift"key while booting
- then log in, check your Dock and Launchpad, if everything looks right, then
- restart your Mac. After this procedure, my App Icons reappeared.