Chosen Solution
The IMEI is showing “UNKNOWN” under settings status. I purchased it used from a place in Stockton, Missouri. The box does not have a label indicating the IMEI either. I am willing to brave disassembly if the IMEI can be found in the back. There is no reference AT ALL available regarding it within the manual either. I am furious because I am unable to add the device to my carrier to use for streaming. Guidance from you would ve greatly appreciated. Now I suspect was stolen device wiped clean and pawned.
In most cases where the IMEI has become unknown on other devices, it usually means the baseband has failed or has failed to initialize. I would start with a factory reset and update, if that still does not work there is a good chance the baseband is hooped.
