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I have a Uniden TRU 8885 cordless phone & answering machine. Incoming calls go briefly to my greeting message and then to my fax. People can’t leave a message.

Hi @niners49 , Check that the Record Time setting for the Answer machine is not set to Announce only. There are 3 message record time options available, 1 minute, 4 minutes and announce only. Announce only answers the call but prevents the caller from leaving a message. To get to the Answer machine setup menu, with the handset in standby mode i.e. phone not in use, press Menu, then use the Vol Up/Down keys to scroll to Answ Setup. and press OK When in the Answ. Setup sub menus scroll down to Record Time and press OK. Scroll to select either 1 minute or 4 minutes and press OK. You will hear a confirmation message. Press the back key in each menu until you have exited the menus. Here’s the user manual for the phone which may help.