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Hi! A persistent problem with internet in my laptop. While all other devices like smart phones and even smart tv have internet through wifi, laptop loses the connection. It either shows “connecting” or it says “no internet, secured”. Sometimes internet connection is ok but most of the time not. I must restart laptop and router and wifi and sometimes it works sometimes I have to do it several times before making it work. I hope I gave enough info for you. If not I will give additional info if needed. Thank you in advance for iour help.
Hi, What is the model number of your laptop? What OS is installed on the laptop? Have you got the latest WiFi network adapter drivers appropriate to your laptop and OS installed? Does the WiFi work OK when you are very close, (I mean very close) to the router? If so perhaps there is a loose WiFi antenna connection in the laptop Download, install and run a WiFi scanner program on your laptop (this one is free, there are others if you prefer, just search online for WiFi scanner program). Use it to check the WiFi signal level, received by your laptop. Remember that the signal level is in -ve values, therefore the higher the number the lower the signal strength, e.g. -100dBm is weaker than -93dBm. If you are receiving low level signals then perhaps the antenna connection to the WiFi is loose. Also another way to improve WiFi (although perhaps not in your case as other devices are OK) is to check which ‘channel’ your network is using. By default most networks use Channels 1, 6 or 11. If you find that the scanner detects other networks using the same channel as yours and their signal is relatively strong in comparison to yours then change the channel in the router to a ‘quieter’ one (one that doesn’t appear in the scanner list of channels or has minimal appearances ) to minimize any possible degradation to your network through interference.
Sometimes it’s just a matter of turning off all Wireless, or even all networking, and then reactivating it again. With Windows, the equivalent is to disable the network device, and then re-enable it. In Windows, you may have to disable networking all together and then reactivate it. OR try reinstalling the network driver for your laptop. If this doesn’t work, go to Control Panel>Network and Sharing Center. There, check if the Wireless network card shows as disabled… if it is disabled, right-click on it and click Enable. Click yes on the UAC Window if prompted. Wait for confirmation that the card is enabled. You should see the Wireless icon on the Taskbar. Also, check the PC Settings ( Windows 10 ) and see if wifi shows up. Having issue then read ‘‘‘Toshiba laptop won’t connect’’’
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