Chosen Solution

Not sure if anyone would know how to fix this, but I have an iPhone 5 (GSM) where the screen won’t rotate. The orientation is not locked. I believe the device is on iOS 7.1 (updated via. iTunes) and can’t get it to work for the life of me. I’ve tried a new LCD/Digitizer using an extender cable, but still won’t work. I have a feeling that it’s in the logic board somewhere? Is there any way that this can be fixed? Is it possible that it’s a software problem? Any help would be greatly appreciated.

In most cases, people who have the rotation issue just need to unlock the rotation lock. If you are not sure how to do this, I have written up a tutorial here. Since you said that you have unlocked it and it does not work, it just might be a faulty sensor. However, it seems that you have opened up the iPhone, double check that you are putting the screws in the right places as the magnetic screws can cause an interference if placed in the wrong spot!

The gyroscope is faulty and yes this is a board fault

just unlock phone - on main screen swipe bottom to top (like when you open flashlight) click on fifth icon at top - if highlighted it’s locked - so click to unlock

Download an app called “sensor monitor” to check gyro/accelerometer value, if check fails, restore the software, if it still fails then it is a hardware issue.

Exact same problem. Occurred when I replaced the battery using the ifixit kit. Apparently I’ve broken the phone. DO NOT ATTEMPT A BATTERY REPLACEMENT ON YOUR OWN. Take it to a store where they guarantee the work and pay them to do it. It isn’t worth trashing a $400 phone to save $50.

i would definitely rule out software first, but yes, there is an accelerometer chip that can be replaced on the logic board. there are also a couple of very tiny filters that control the screen rotation function that are very very close to the edge of the logic board—have you ever removed the battery in this phone? could be pry damage if so. but yes, this can probably be solved with some logic board work. jessa

I have the same. Water damage. remove EMI shield and gently clean with alcohol and toothbrush.Oxidize parts Good luck Rene van der Beek

Mine has been dropped a couple of times could this be problem???

I have the same problem. My screen doesn’t rotate and the sensor monitor says “unknown”! What is that mean. Thanks

i have i phone 5s , while playing videos the screen is not rotating, this problem from last 3 months i dont know what to do ,warrenty is completed in 3-dec-2015 please suggest me

My roation is not working am using iphone 5s If I don’t repair it they damage my board?

I have this same problem. My rotation doesn’t work after a while. But I can fix it by restarting my iPhone.. I’m jailbroken though so unsure if it’s a tweak making it malfunction overtime.. no idea what causes it to get stuck honestly..

i having same problem .i already changed motion ic it steel not working .plz help me.