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This iPhone 5 which I’ve been working on isn’t working, it is stuck on the itunes resore logo. I go ahead and restore it by using 3utools, when restoring, it stays on 19% restoring, when I look at the phone the apple logo is present but under it is this originally to be a spinning logo but it is frozen. I’ve replaced the battery to see what it would do but nothing Any tips or solution it’ll be very appreciable, thank you! Update (07/12/2019) Update, I let it restore and it says error -2, what is this supposed to mean?

To find error on iPhone iTunes is the best,Apple says one thing in the article but the problem is different on the cases,But no dough the error shows by the iTunes is the best method to find the solution other 3rd party app is also good for other purpose.This may help you to solve the problem.