Chosen Solution

I have my iphone 5s screen replaced in Shanghai China. This place claimed that they are Apple authorized repair shop. The phone looked the same with the new screen and it worked to get on line or receive text while we were in China. But once I get back to the us, Verizon tower can not recognize this phone even after change a Sim card. Anyone know what is happening? Thanks

Go to settings and check the MEID number is still the same as printed on the packaging. Also I didn’t know Apple could replace just the screen for iPhone 5s. This cannot be an official apple service. There are official Apple retail stores in Shanghai and I live in Shanghai, you should contact me.

Phone was probably reported lost or bill was not paid and has been Blacklisted. Will not work on any carrier in USA…Only out of USA will get cellphone service..Maybe they switched the motherboard on you with a blacklisted phone….Check the back of the phone, theres an imei# then go to settings/general/about. Make sure both imei#’s match. If not then Logic board was swapped….

Sorry but I think you have been duped. The so called Apple Authorised repair centre in Shanghai is a fake. Apple do not give anyone authorised repair centre status to anyone for repair of mobile devices. They do have authorised repair centres for the computers but absolutely not for repairing iPhones ETC. Also just for the record anyone who advertises they use genuine apple parts on iPhones & iPads are lying also Apple do not sell parts to anyone. They don’t do any of this because they make so much money from repairing mobile devices themselves.

Does the iPhone still work? Did you trie to reset the network configuration in settings, general, reset

Check the imei in settings or call *#06# check if it’s the same as on your iPhone box Maybe they tried to replace your motherboard with another one which is blacklisted or something like that or you bought the phone from a person who stole it from someone else