Chosen Solution

Hi everyone, My iPhone 5s was unable to update on iTunes. Error 27 came up when I tried. May I know what exactly is this error and which part of the phone needs fixing? Has anyone tried to repair their phone with this error and was successful? I need the data inside the phone. Any help to point me in the right direction is greatly appreciated. Thank you. Sarah

Always start with the simple things:

  1. Put the phone in recovery mode and try updating again
  2. Try a different cable
  3. Try a different USB port, if on Windows, try one of the USB ports on the back of the computer
  4. Possible it could be a bad charge port
  5. The rabbit hole starts. Try the first 4 things and then report back.