Chosen Solution

Hi, I have a phone that shuts down every 2-3 minutes. I already changed the battery twice, both original. When charging it jumped from 1% - 37% to 78%. I have tested other batteries and had it factory reset, so it cant be a bad battery. Anyone with a good solution? Thx

Have you tried restoring it? If you do, choose “set up as new” because it may be a software issue. Hopefully that fixes it!