Chosen Solution
A customer has given me an iPhone XS that has suddenly stopped powering on. It’s not in DFU/Recovery mode. It will not show up in iTunes. When on charge (with the cable or wireless) the phone gets warm/hot in the lower 10% of the screen so it’s not completely dead. Shall I pursue this? Is the handset still under warranty as the XS is less than a year from release date. Thanks
the first thing i would try would be to open the unit and reset the battery sometimes they get stuck as long as nothing is replaced this shouldn’t effect the warranty
