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The front of the screen is cracked. The back glass or back cover is cracked. I would like to turn this used iPhone XS into a “new” iPhone XS.
Yes you can refurbish it but it won’t be new. You can buy a rear case with glass with all of the small parts including the charging port and speaker. All you have to do is change the front camera, rear camera, motherboard and battery. I have done it a few times. I have bought a few iPhones that have have cracked screens and a few iPhone X with a smashed back glass and screen. I switched everything over and put in a new battery and resold the phone for profit. If you need information on where to get the back covers let me know.