Chosen Solution

My phone continuously turns on, shows alcatel Android on the screen, than immediately turns off again, than repeats, it won’t stop, I can’t get it to turn off and stay off and I can’t get it to go past that screen just on off on off on off and it wont do anything else and I can’t remove the battery

This could possibly be a battery issue. I, however, would do a factory reset by following the steps below. Keep in mind, doing a factory reset will erase ALL of the data on your device.

  1. Turn off the phone completely.
  2. Press and hold both volume up + power buttons on the phone.
  3. When the Android Recovery menu screen shows up, release all keys.
  4. Navigate to and highlight “Wipe Data / Factory Reset” using the volume down key and press power to confirm.
  5. Navigate to and highlight to “yes – delete all data” and press power.
  6. Remember, all data will be lost! Before doing a hard reset backup all important data. After hard reset is done select “reboot system now”. Press power to reboot the phone.