Chosen Solution
The keyboard, not the touch screen one but the real one, stopped working. How do I fix this?
Hi @asm3davis, Try disconnecting (or removing) the Bluetooth connection for the keyboard in Settings and then reconnecting it again. Here is a link that shows how to do it in Win 10
Since the OP still has not responded and it’s months after the post was originally made, I’ll supply the following in the hopes for an answer to the question. Model Number = EWT935DK Sys = Windoze 10 Tablet appears to be in proper working order, verified via reset/restore to factory settings; the mag-keyboard still appears to not want to function (however power indicator lights up on the external keyboard).
To connect this keyboard to the tablet you have to first click the connect button on the keyboard. Then in the Bluetooth Control Panel you will pair the device, after that you’ll be promoted with the number you then type on keyboard and hit enter . Wait some time and pairing should be complete.
I had the same issue. Finally found the fix. Open Device and Printers. Turn on your Bluetooth keyboard and click connect to make it discoverable. Next click Add Device on the tablet and the Keyboard should show up. Click it and it’ll ask for a passcode. Beneath that box it says something along the lines of you may need a passcode. Click that and it’ll generate a new code. Input that code on your Bluetooth Keyboard and hit Enter. Windows will register it and you’re good to go.
Okay I’m connected to Bluetooth then it tells me to go to devices and printing something I don’t see it together. What I see is connected devices on the bottom says Bluetooth, cast, Printing and nearby share. On my settings I see network and internet on the bottom connected devices on the bottom apps and notification on the bottom battery on the bottom display on the bottom sound on the bottom screenshot on the bottom storage on the bottoms security and location on the bottom users and accounts on the bottom accessibility on the bottom Google on the bottom system
