Chosen Solution

Hi all, I actually have an Asus X550CA My Keyboard is typing odd characters… Examples, first is lowercase and then upper case holding shift down. Pressing the L key types /l and /LPressing the C key types c. and C>Pressing the # key types +\ and +|Pressing the \ key types < and >Pressing the . key types c. and C>Pressing the down arrow key types - and - (no change with the shift key)Pressing the 9 key types .9 and ( (with shift key it types correctly)Pressing Shift + 3 key types #Pressing . on the numpad key types .9Pressing 2 on the numpad key types 2oPressing / on the numpad key types /l and /LPressing + on the numpad key types +\ and +| I think that’s it, this happens in windows and it happens in a linux mint live CD. I’ve also tried a few other linux distro’s but the results are the same. Has anyone else seen this behaviour? I would have thought this pretty much points to a faulty keyboard but would like to hear your views.

Hi, Have any liquids been spilled onto the keyboard? Try a USB keyboard and check that it works OK. Here is a link to an Asus part finder website for your model laptop. Click on the keyboard entry then scroll to find your particular variant. This is not a recommendation to use this supplier. It is shown to give an idea of the cost of the part. Search online using the appropriate keyboard part number only to find suppliers that may suit you better. Here is a link to a video that shows how to replace the keyboard. Hopefully this is of some help

Keyboard purchased

if you have tried different OS’s with the same results, it points to the keyboard so far. I don’t know if you can remove the keyboard and use an external keyboard and see if you have the same. If so then there is something wrong with the motherboard. otherwise replace the keyboard (before or after) you try the external keyboard. order one with the option to return it in case the problem as i said comes from the motherboard.

Asus made some keyboards with the cable folded too tightly underneath, and over time they break internally. If this is the case, you need to order a new keyboard for the laptop. Especially if it does it on different operating systems. It could be a bios setting, but more than likely the cable is damaged inside that attaches it to the motherboard.